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There are four stages of Support coordination:
The first meeting with the quantum disability is with our engagement manager. We will describe your NDIS plan and evaluate how you can help you to reach your NDIS goals. We encourage you to share information about yourself, such as your name, NDIS number, disability, and the most important people in your life. That way, we can understand the goals you want to achieve. A service contract is created during this meeting. It outlines eligibility options and how you work together. If you determine that the eligibility option is the provider of your choice for coordination, you will need to sign a service agreement. Engagement managers then match you with the best support coordinator to meet your needs, goals, and aspirations.
Your circle of collaborators is encouraged to attend this meeting to paint a complete picture of your life. During this meeting, we will discuss achieving your NDIS goals, understanding your category of funding, and explaining the do’s and don’ts of support coordination. Together we will create a unique, personalized, lifetime program that reflects your specific needs, wants and desires. As such, allow us to achieve your NDIS project goals. After the planning meeting, we’ll complete a one-page profile so we can personalize your service and connect you with the right support staff and services for you.
Your Support Coordinator will meet with you and your family members to determine how your goals are being met and help you navigate NDIS by connecting and coordinating informal, substantive, and funded support in the service delivery environment. We will accompany your NDIS journey and aim to help you ‘make it possible’
Once your project is established, together we will monitor your goals, needs, and aspirations. We keep track of how goals are being achieved so there is better information to use when reviewing your project with the NDIS. This usually happens once a year. As part of the process of working with you, our goal is to develop and strengthen your skills, capacity, and confidence to take control of your NDIS project. Once you are comfortable organizing your NDIS project, you have the option of managing your own project independently.